AAI asked to ensure easy passenger pick up for app-based cabs at airports

The Airports Authority of India, which works under the Ministry of Civil Aviation, owns and operates 125-odd airports across the country.

AAI asked to ensure easy passenger pick up for app-based cabs at airports
Delhi airport Meru cabs. Image courtesy: Twitter/@DelhiAirport

In order to ensure the smooth movement of passengers inside the airport premises, the Airports Authority of India (AAI) has been asked to ensure that different sections of the premises are properly marked. The AAI has been asked to put proper signs and mark separate pathways at its airports so that picking up passengers becomes easier for app-based cabs.

This should be done to avoid any traffic jams, said a Parliamentary Committee report released on Friday (January 29).

"Most of the designated pick-up points (at AAI-operated airports) of UBER, OLA, etc. do not have appropriate identification marks for the passenger or the driver to identify his exact location at the airport," said the report tabled in Rajya Sabha. 
The passengers and cab drivers face difficulty in reaching their desired locations and wastes their time.

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Major airports, including in Delhi, Mumbai, Bengaluru, Hyderabad and Ahmedabad, are run by private companies and not by the AAI.

"The identification number can also be displayed on the pillars or side walls in the area of the pick-up points which is easily visible to the drivers to locate the passengers," the report mentioned.

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Similarly, pathways can also be marked in numbers or colours for the cab drivers to communicate their exact locations, the report said.

If the pick-up points are in an open area, trees or ground may be marked with identification numbers for the convenience of the passengers and the drivers, it stated.